![]() And as always, make sure you back up your data first. What do I do?Īpple Authorized Service Provider, make an appointment at anĪpple Support to arrange mail-in service via the Apple Repair Center. In the same About this Mac menu, you’ll need to copy the serial number and enter it into theĮligibility field on Apple’s support page. If it says “MacBook Pro (Retina, 15-inch, Mid 2015),” then your machine may be part of the recall. ![]() Affected units were sold primarily between September 2015 and February 2017 for the 15-inch models and between October 2016 to October 2017 for the 13-inch. Then head to the Apple menu in the top left and select About This Mac. Background: In July 2019, Apple had determined that, in a limited number of older generation 15-inch and 13-inch MacBook Pro units, the battery may overheat and pose a fire safety risk. This model of MacBook Pro was the last 15-inch Apple notebook that didn’t feature a Touch Bar, so if you have standard keys, you may have a model that’s part of the recall. The easiest way to tell whether your model is affected is to look at the function row at the top of the keyboard. How do I know if I have the model that’s part of the recall? About 432,000, according to the CPSC, as well as about 26,000 units in Canada.
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